We are seeking to recruit a motivated and compassionate individual who can demonstrate excellent communication skills with palliative patients, their carers/families and healthcare professionals.
Our new team member will:
- Provide comprehensive administrative support, inclusive of managing correspondence, entering data onto EMIS, processing and managing new referrals, taking incoming calls and secretarial/administrative work supporting senior medical team and hospice meetings.
- Work predominantly in the Palliative care Advice Centre (PACE) and support the senior medical team/Community Consultant, as well as across other hospice clinical settings as the need arises.
- Be the first point of contact for patients/healthcare professionals/carers
- Be confident and empathetic when speaking with distressed patients/ families/carers/relatives and the bereaved over the phone or face to face
- Communicate and liaise with all staff efficiently
- Prioritise workload effectively
- Support in the coordination of care for people with a life-limiting illness
- Be confident liaising with a varied team of healthcare professionals.
The ideal candidate will be well supported and warmly welcomed by our friendly team. If you would like to know more about the role, have a tour of the Hospice or an informal chat prior to application, please contact the HR team via email: recruitment@echospice.org.uk or call 01625 610364.
