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Supporter Database Administrator

Type:

Non-clinical

Location:

East Cheshire Hospice

Hours:

37.5 hours

Salary:

£24,733

Closing date:

29-03-2026

This role will play a central part within the Supporter Care team, ensuring that everyone who supports the Hospice is appropriately acknowledged. This will involve taking a lead on processing donations, providing excellent care and stewardship to Hospice supporters, and maintaining the non-clinical database Raiser’s Edge to the highest possible standard.

The position is an integral part of the Income Generation team at the Hospice, and so the post holder is expected to be a positive and reliable team player, supporting the immediate needs and long-term goals of the team.

What we can offer you:

· 7 weeks paid holiday – increasing upon length of service

· Free parking at the Hospice

· Comprehensive learning and development, with excellent training opportunities

· Subsidised meals at the Hospice

· NHS Pension scheme for existing members. Workplace pension for non-NHS members

· Staff Benefits – including access to thousands of money saving offers via NHS Blue Light Card

What you will need:

· To be highly computer literate, including accurate key board skills and Microsoft Office

· Ability to work to a high accuracy level at a reasonable pace

· Good written and verbal communication

· Ability to defuse complaints and difficult situations

· Positive and energetic can-do attitude

· Friendly and outgoing personality

· Experience of providing excellent customer care

We welcome informal visits and pre-application discussion. To arrange a visit, or to discuss the role further please contact the HR Team on 01625 664 994

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage candidates to submit their application as soon as possible.

Diversity Statement:

We are passionate about creating a workplace that reflects the communities we serve, that promotes and values diversity and where everyone feels empowered to bring their full, authentic selves to work. However, we know that there is a lot to learn and do, and we are committed to doing so because it’s the right thing to do for both our workforce and the people we care for. No person (staff, volunteer, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010 regardless of race or ethnicity, age, disability, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnerships, pregnancy and maternity. We also believe in taking an intersectional look at equality and ensuring we support our staff, volunteers, patients and members of the public taking into account our role in equity and health inequalities. To support an inclusive environment where individuals feel empowered to share experiences and ideas, we have encouraged the creation of a variety of forums including our ECH Staff Forum, LGBTQ+ champions, Equality, Diversity and Inclusion Committee and Pastoral Support for all

How to Donate to East Cheshire Hospice

Thank you so much for choosing to support East Cheshire Hospice. You may never know how much your gift means, but we know that it will make the world of difference to our patients and their families.