East Cheshire Hospice COVID-19 Response - East Cheshire Hospice

East Cheshire Hospice COVID-19 Response

In response to the ongoing COVID-19 situation, East Cheshire Hospice is continuously working to implement various changes and plans in order to protect the safety and well-being of its patients, staff, volunteers and community. The Hospice is adapting each day to follow Government and NHS guidelines. This may change on a daily or even hourly basis, so if you are involved with, or planning to come to the Hospice for any reason, please check back regularly for the latest information and advice here.

For more information specifically about visiting the Hospice & PPE click here.


Updated August 2020


Sunflower Centre and Outpatients

As of the beginning of August, East Cheshire Hospice has been able to reintroduce its Outpatients’ appointments and Day Hospice Wellbeing programmes following a strict COVID safe policy. A reduced number of patients are now able to come into the hospice for day time support and those that remain at home are contacted regularly by our staff via our Telehealth line, which enables us to help troubleshoot any problems they may have by offering advice or by signposting to other health care professionals.

Our Adult and Child family support services are still open, again supported by telehealth or video consultations, and we are slowly introducing face to face appointments too.

Lymphoedema, Physio and Occupational Therapy appointments have been reintroduced however in an adapted way to meet the guidance provided by Public Health England.


Inpatient Unit

The IPU is operating as close to normal as possible with adaptations to the admission process which includes a COVID screening process to ensure patient and staff safety is maintained.

We continue to provide our staff with high standard personal protection equipment to ensure all our staff, patients and visitors are kept safe, and should we need to barrier nurse patients we have adapted our bed allocation for suspected/confirmed cases of Covid-19.

Families of current patients are being asked to help us reduce the risk of infection by wearing the provided PPE, following our new guidance for visiting and to maintain good hand hygiene procedures. We also ask anyone who is unwell or may have symptoms of COVID to not visit the Hospice until they are better.

We are supporting our hard-pressed colleagues in the NHS as best we can.


Hospice @Home

As with IPU admissions, we are asking extra screening questions prior to taking the patient onto our case load. We realise these patients are the most isolated and vulnerable in our community and will do our best to help in any way they need us.


Workforce including volunteering

All non-clinical staff who can work from home are doing so, however some are returning to the Hospice site to carry out their duties.

Volunteers are slowly returning to certain areas of the hospice, following the new COVID safe policy, and we are ensuring all risk is mitigated and our volunteers are kept safe following Government guidance.

The advice remains the same and that is that you need to self-isolate for two weeks if you or someone in your household develops a high temperature or new persistent cough.


Other Information

All hospice and community fundraising events and gatherings have been cancelled or postponed with income lost or vastly reduced as a result

The Hospice Lottery will run as normal for the foreseeable future

Hospice shops

The Hospice’s shops have now reopened with social distancing measures in place, with the exception of our shop at Chestergate in Macclesfield which is unfortunately too small for staff, volunteers and customers to remain a safe distance apart when inside. For more information on our shops including donations, please click here.


In light with the financial losses we will face in the coming months, we need the support of our community now more than ever. Please consider supporting us in any way you can


How to donate to East Cheshire Hospice

Thank you so much for choosing to support East Cheshire Hospice. You may never know how much your gift means, but we know that it will make the world of difference to our patients and their families.